Technical Writing
Clear documentation that people can find and use
I turn complex workflows into clear guides, release notes, SOPs and visual system documentation.
At Aviso AI, my work includes implementation guides, release notes and onboarding workflows. At Paycor, I created Visio data-flow diagrams and system maps to align business stakeholders with engineering plans. At Velocitor Solutions, I built a centralized document and project repository using SharePoint and Confluence.
Areas of focus
Core areas of documentation work
User guides
Step-by-step guides that help readers complete tasks confidently, with consistent structure and plain language.
SOPs and knowledge bases
Standard operating procedures and searchable knowledge bases organized for rapid retrieval and cross-team upkeep.
Documentation planning
Information architecture and content plans that define scope, ownership and maintenance before writing begins.
Working method
From source material to maintained content
Each deliverable follows a repeatable workflow: investigate the source, define the audience, draft against a consistent format, review with subject matter experts and keep content current.
01 Source investigation
Gather technical inputs and confirm how the process actually works.
02 Audience definition
Identify who reads the material and the tasks they need to complete.
03 Review cycles
Validate accuracy with subject matter experts before publication.
04 Publication and maintenance
Publish in the shared repository and schedule updates as processes change.